Date of Visit: June 29-30, 2024
As often is the case when we book a room the same day when on a road trip, we were not able to get an accessible room. Usually this is not a big deal, but at the SureStay Plus by Best Western Edmond this turned out to be a big deal. We had booked a 2 Queen Suite as it was only $9 more than a 2 Queen room and the extra space for Mik to have floor area seemed worth it. After checking in, though, we asked where the elevator was and they looked at us like we were crazy asking for such a thing.
Not having an elevator is something I do consider when booking Best Westerns, but as this was a hotel with inside entry to rooms it did not even cross my mind that access would be an issue. When we told them that a 2nd floor room was not going to work, they said they only had 2 Queen rooms on the 1st floor. That was fine with us, but we wanted to pay the lower price for it. This took a lot of back and forth for them to get them to do and then figure out how to do it.
The room was adequate in size in the end. The upkeep, though, was horrible, but not surprising considering it was one of the cheaper places we stayed on the trip (interestingly the cheapest was the next night in Alabama and it was actually the best, though).
First, off putting thing about the room was that the outlet plate was just laying on the floor. Really makes you wonder on the housekeeping if they could not have even bothered to pick that up off the floor.
Most annoying, though, was the fridge was so iced up that it did not close.
Breakfast was also disappointing with very limited options and what they had was mostly the worst quality ever (eggs they heated up and we saw being poured out of a bag).
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